The aging problem is one of the major challenges that TLC is facing now. It is not feasible for TLC to depend on these aged trainers for a long time, which means the current operation of training services is not sustainable. To make things worse, TLC does not have a recruitment process, which means that there is no approach for TLC to solve this aging problem in the current situation. Other than human resource problems, TLC also has marketing and sales problems which are indicated in several aspects. The most significant weakness is that TLC has a negative cash flow, which makes the organization impossible to survive. Moreover, training service is losing money, and its poor location makes it difficult for TLC to acquire new trainees to boost its cash flow. On top of all these unfavourable situations, TLC doesn’t have marketing strategies or tactics, which means the organization has no idea and approach to change the situation in a better direction. The new Executive Director has good business connections which can help TLC to run its corporate training programs, and make marketing and public relationship easier to conduct for the organization. From a market point of view, people are interested in working for TLC to become trainers, which solve the aging problem to a certain extent. Moreover, there are many areas of Ontario or national wide where TLC has not shown its presence now, which means that the organization still have abundant opportunities in the future if it wants to expand.